Returns & Exchanges

At Nomad Watch Works, we want you to be completely satisfied with your purchase. If your new watch strap or accessory isn't the perfect fit, you can return or exchange it within 30 days of delivery in its original, unworn condition.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and protective films are intact to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label or use a tracked courier service to send the package back to our logistics center.

4

Receive Refund or Exchange

Once our team inspects the returned goods, we will process your refund to the original payment method or dispatch your new exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing